Reference

Terms and Conditions That Govern Your eood111 Account

These terms set out how your eood111 account works — what you can do, what we expect, and what happens when something goes wrong. Access and eligibility depend on your local law and eligible region, so read this before you open an account.

Account eligibility conditions applybKash, Nagad, Rocket wallet rules includedSubject to local law and eligible regionsTerms updated without prior noticeOne account per person

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What These Terms Actually Cover

eood111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account with eood111, you agree to be bound by these terms in full. They cover account registration, how you fund your wallet using bKash, Nagad or Rocket, how withdrawals are processed, and the conduct we require from every account holder. If any part

1
of these terms conflicts with your local law, your local law takes precedence — we do not override it. We may update these terms at any time. When we do, the revised version becomes effective immediately upon posting. Continuing to use your account after a change
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means you accept the updated terms. We recommend checking this page periodically. Deposits via bKash, Nagad and Rocket are subject to the transaction rules of those wallet providers in addition to ours. If a deposit is reversed or disputed by the wallet provider, we reserve the
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right to adjust your account balance accordingly. Withdrawals are released only after identity verification is completed on your account — this step is non-negotiable and applies to all wallet types. Any attempt to hold more than one account, share an account, or manipulate account activity is
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grounds for suspension without notice.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear or you believe your account has been handled incorrectly, contact us directly. We have three active channels — pick whichever fits how you move. For wallet-related term queries involving bKash, Nagad or Rocket, flag the specific transaction reference when you reach out so we can locate it faster.

HOW WE HANDLE THIS

Account Security and Policy Transparency

These terms are not just text — they describe how we actually run accounts. Here is how each key area works in practice, so you know what to expect before something happens rather than after.

Account Data Retention

We retain account data for as long as your account is active and for a defined period after closure. You can request a data summary through the account settings page.

Wallet Security Rules

Transactions via bKash, Nagad and Rocket are logged against your account. Any mismatch between the registered wallet number and the sending number triggers a manual review.

Who Can Request Changes

Only the verified account holder can request term-related changes to their account. Third-party requests on your behalf are not accepted without prior written authorisation.

How to Raise a Dispute

Disputes about how these terms were applied to your account must be raised within 30 days of the event. Submit via email with your account ID and the date of the transaction or action in question.

Common Questions About eood111 Terms

These are the questions we get asked most about our terms and conditions. Each answer reflects how our account rules actually work — not a generic policy summary.

Access and eligibility depend on your local law and the region you are in. We do not override local legal requirements. If your region restricts access, these terms cannot override that.

No. Your deposit wallet must be registered in your own name and match the mobile number on your eood111 account. Shared wallets will trigger a verification hold on your account.

The updated terms apply immediately once posted. Continuing to log in or transact after the update means you accept the new version. We post changes without advance notice.

Submit a request through Account Settings under Help, or email us with your registered mobile number. We will provide a summary of the data tied to your account profile.

Operating multiple accounts, using another person's wallet, providing false registration details, or attempting to manipulate account activity are all grounds for suspension without prior notice.

Yes. Disputes must be raised within 30 days of the event. After that window, we treat the account action as accepted. Contact us via email with your account ID and transaction date.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions That Govern Your eood111 Account

How to Reach Us About These Terms

Account Security and Policy Transparency

Account Data Retention

Wallet Security Rules

Who Can Request Changes

How to Raise a Dispute

Common Questions About eood111 Terms

01 Do these terms apply differently depending on where I am in Bangladesh?

02 Can I use a shared bKash or Nagad wallet for deposits?

03 What happens if eood111 updates the terms while my account is active?

04 How do I request a copy of the data eood111 holds on my account?

05 What grounds can eood111 use to suspend my account under these terms?

06 Is there a time limit for raising a dispute about how the terms were applied?

Terms & Conditions

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